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Summary Summary
A one day or half day workshop, for managers and/or staff, which will give attendees a thorough understanding of how equality and diversity impacts on their interactions with employees, colleagues and service users. The course will be very participative.
Location Location
Various
Learning Outcomes Outcomes
What does it cover?
It will cover some or all (depending on duration) of the following areas:
The Equality Act 2010
The nine equality strands Recognising discrimination: direct and indirect; discrimination by perception and by association, discrimination arising from disability, occupational requirements and positive action. (Using case studies to illustrate).
Other key legislation
Human rights act, right to work, maternity leave, parental leave, domestic leave, flexible working requests. (Using case studies to illustrate).
Responsibilities to external clients, customers, contractors and service users
Legal and good practice requirements
Dealing with situations
Harassment and bullying at work
Defining and recognising harassment and bullying
Preventing and/or dealing with overt and covert behaviour
Creating an environment free from harassment and bullying.
Dealing with workplace allegations and incidents
Examination of a range of relevant workplace allegations and incidents of discrimination, unfair treatment or harassment and how they could be resolved. (Using case histories to illustrate).
Organisational procedures
Using the organisation's procedures to support managers and staff in dealing with situations.